Duty IDVA (Trafford)

Trafford Domestic Abuse Services (TDAS) is an independent specialist agency working in Trafford and Salford delivering services to adults and children who have experienced domestic abuse.

We provide both prevention and intervention services and raise awareness of domestic abuse through training, workshops and public forums.

Our Vision:

To eradicate all forms of domestic abuse, creating a society where it is not tolerated and families can live safely.

Our Mission:

“To enable people to break free from domestic abuse”.

This is achieved by meeting the following objectives:

1. The provision of safe and supportive spaces and temporary accommodation for women and children who have or who are experiencing domestic abuse.
2. The provision of community support services to those who have experienced domestic abuse.
3. To advance the education of the public and those who work in partnership with the public, private, voluntary, community and social enterprise, in issues relating to domestic abuse including its nature, impact and causes.

TDAS values:

Openness: TDAS create an open culture, provide transparent reporting, good fundraising and governance.

Person centred: TDAS provide coordinated, personalized and enabling services to everyone

Innovative: TDAS introduce new ideas, are creative and foreword thinking

Collaborative: TDAS work in partnership with key stakeholders to enable individuals to achieve a defined and common purpose

Empowering: TDAS empower our service users to become stronger, more confident, being aware of their rights and privileges and live a more meaningful and fulfilling life.

Purpose of the role:

To play an integral and active part in the community based IDVA service facilitating the duty IDVA role and support for our established IDVA duty system. You will ensure the provision of risk assessment, initial support and advocacy services to service users who are experiencing or have experienced High risk Domestic Abuse.

Acting as the first point of contact for high-risk victims referred to MARAC, supporting service delivery appropriate to the current level of risk, safety planning and making onward referrals.  You will work as part of a skilled, multi-disciplinary staff team and must be approachable and highly motivated in supporting and encouraging people experiencing domestic violence/abuse to make informed choices to determine their own future whilst balancing statutory safeguarding requirements.

Employee Benefits:

At TDAS, we believe that supporting our team goes beyond the workplace. We offer a comprehensive range of employee benefits designed to promote wellbeing, security, and growth.  These include generous annual leave, enhanced pension contributions, and access to wellbeing initiatives that support both physical and mental health. We also provide ongoing training and professional development opportunities, ensuring our staff feel valued, supported, and able to thrive in their roles.

Our flexible working arrangements reflect our commitment to achieving a positive work-life balance, while our culture of recognition ensures that every contribution is appreciated

• A generous package including 34 days holiday per year inclusive of bank holidays (FTE), extra holidays, for long service
• Life assurance benefit
• 365 days a year Employee Assistance Programme
• Employee pension scheme with 5% employer contribution (after 3 months of employment)
• Cycle2work Scheme
• Electric Car Scheme
• Wellbeing Champions
• Professional and Personal Development
• Monthly Employee Recognition

Duties and Responsibilities:

General:

• Work with the Chief Executive Officer and other staff members to promote and
  support the development of TDAS.
• To adhere to TDAS Code of Conduct at all times.
• To attend staff meetings when required
• To work in line with, and follow, the policies and procedures of Safe in Salford & TDAS.
• To ensure that all TDAS policies and procedures are implemented and promoted by staff.
• To actively promote diversity in the organisation.
• To act as an ambassador for and represent the TDAS at external functions.
• To represent TDAS on local and regional forums.
• To build positive relationships and partnerships with key local agencies
• To embody TDAS’s values and act as a role model.
• To participate actively in the management team, contributing to the strategic development of the organisation.
• To undertake any other duties as may be deemed consistent with the requirements
  of the post.

Main:

• Make initial contact, risk assess, safety plan and undertake necessary onward referrals for high-risk adults who have been referred to MARAC.
• Provide person centred, practical and emotional support to adults accessing the IDVA service. This could be via face to face, telephone or other digital means.
• Decide on the most appropriate method of offering support to service users in accordance with MARAC and
  IDVA policy and within available resources.
• To regularly assess risk with service users using the SafeLives DASH Risk Indicator Checklist and ensure that the delivery of the IDVA service is appropriate to the level of risk and liaise with senior IDVA/Team Leader with concerning risks identified.
• Liaise and engage with multi agency partners to promote TDAS services, advise on appropriate referral pathways and facilitate information sharing within multi-disciplinary teams.
• Attend Multi-Agency Risk Assessment Conferences (MARAC): refer service users to, attend and participate in meetings and complete follow up actions agreed in the meetings as part of the IDVA rota system.
• Participate in statutory meetings including strategy, core, professional, MDT and child protection meetings when required.
• Liaise and work in conjunction with key agencies ensuring that multi-agency work is undertaken as part of the process involved in the assessment and delivery of services provided to adults.
• Liaise with Greater Manchester specialist agencies to provide tailored support to meet the diverse needs of
  service users e.g. LGBT IDVA
• Hold and manage a small case load as agreed with the Senior IDVA/Team Leader
• Plan and manage own workload working on own initiative, often in times of crisis with support from the wider IDVA team and management.
• Keep accurate, factual and appropriate case recordings and IDVA processes and ensure notes and updates are added in a timely and professional manner
• Ensure the standard and effectiveness of work with service users is consistent and of high quality
  Support the Team Leader/Service Manager on reporting and delivery of outcomes as highlighted in funders
  requirements.
• Access regular feedback from service users to ensure the continued improvement of services and support offered by TDAS.
• To deliver training and awareness raising sessions to the public/professionals on domestic abuse and its effects on families
• To be aware of, implement and keep up to date with Child Protection/Safeguarding Procedures in accordance with TDAS and Trafford Child Protection/Safeguarding policies and procedures.
• Work in partnership with adults, families, staff, statutory, voluntary and community organisations to promote the welfare and wellbeing of all adults and families supported by TDAS.

Person Specification:

Please download the recruitment pack below for more information.

How to Apply:

To apply for this position it is essential that you have or are working towards the necessary qualifications outlined in the person specification. This post is subject to an enhanced DBS. No agencies please.

An application form is available here.

For further information please contact: sophia.ibrahim@tdas.org.uk Tel: 0161 872 7368

Equality, Diversity and Accessibility:

TDAS is committed to fostering an inclusive, supportive and accessible workplace where everyone can thrive. We welcome applications from people of all backgrounds, identities and abilities, and we ensure a fair and transparent recruitment process. Applicants are welcome to submit their application in the format that works best for them; written form, video, or audio recording. As a recognised Disability Confident Employer, we are committed to inclusive recruitment practices and guarantee an interview to all applicants with a disability who meet the minimum essential criteria for the role. There may be occasions where we are required to specify the gender of a role due to the nature of the work, predominantly within our safe accommodation services. Where this applies, it will be made clear within the recruitment pack and will be in line with the Equality Act 2010.