Domestic Abuse Crisis Worker

Trafford Domestic Abuse Services (TDAS) is an independent specialist agency working in Trafford and Salford delivering services to adults and children who have experienced domestic abuse. TDAS is a specialist charity providing services to adults and children and young people experiencing or have experienced domestic abuse. We provide both prevention and intervention services and raise awareness of domestic abuse through training, workshops and public forums. 

Vision

To eradicate all forms of domestic abuse, creating a society where it is not tolerated and families can live safely.

Our Mission Statement

‘To enable people to break free from domestic abuse’.

This is achieved by meeting the following objectives:

1. The provision of safe and supportive spaces and temporary accommodation for women and children who have or who are experiencing domestic abuse.
2. The provision of community support services to those who have experienced domestic abuse
3. To advance the education of the public and those who work in partnership with the public, private, voluntary, community and social enterprise. in issues relating to domestic abuse including its nature, impact and causes.

TDAS values

Openness: TDAS create an open culture, provide transparent reporting, good fundraising and governance.

Person centred: TDAS provide coordinated, personalized and enabling services to everyone 

Innovative: TDAS introduce new ideas, are creative and foreword thinking 

Collaborative: TDAS work in partnership with key stakeholders to enable individuals to achieve a defined and common purpose 

Empowering: TDAS empower our service users to become stronger, more confident, being aware of their rights and privileges and live a more meaningful and fulfilling life. 

Employee Benefits

At TDAS, we believe that supporting our team goes beyond the workplace. We offer a comprehensive range of employee benefits designed to promote wellbeing, security, and growth. These include generous annual leave, enhanced pension contributions, and access to wellbeing initiatives that support both physical and mental health. We also provide ongoing training and professional development opportunities, ensuring our staff feel valued, supported, and able to thrive in their roles. Our flexible working arrangements reflect our commitment to achieving a positive work-life balance, while our culture of recognition ensures that every contribution is appreciated

• A generous package including 34 days holiday per year inclusive of bank holidays (FTE), extra holidays, for long service
• Life assurance benefit 
• 365 days a year Employee Assistance Programme 
• Employee pension scheme with 5% employer contribution (after 3 months of employment) 
• Cycle2work Scheme 
• Electric Car Scheme 
• Wellbeing Champions
• Professional and Personal Development 
• Monthly Employee Recognition 

Main Purpose of Role

To play an integral and active part in the Safe in Salford community IDVA team. The purpose of the role is to work in partnership with the police, providing intervention and support to victims who have received police intervention on more than one occasion, who are presenting some high-risk factors but not meeting the MARAC threshold.

Helping to support Repeat victims of Domestic Abuse and reduce repeat victimisation. The Domestic abuse crisis worker will act as key point of contact between the Safe in Salford team, the police and the victim/survivor. They would provide short term face to face intervention offering immediate risk assessments and crisis interventions and onward referral to further support from Safe in Salford or other support services appropriate to meet the needs identified. They will have full overview of the service offer providing a person centred, trauma informed intervention; aimed at encouraging engagement with specialist services and improving the criminal justice journey. 

Duties and Responsibilities

General:

• Work with the Chief Executive Officer and other staff members to promote and support the development of TDAS.
• To adhere to TDAS Code of Conduct at all times.
• To attend staff meetings when required To work in line with, and follow, the policies and procedures of Safe in Salford & TDAS.
• To ensure that all TDAS policies and procedures are implemented and promoted by staff.
• To actively promote diversity in the organisation.
• To act as an ambassador for and represent the TDAS at external functions.
• To represent TDAS on local and regional forums.
• To build positive relationships and partnerships with key local agencies.
• To embody TDAS’s values and act as a role model.
• To participate actively in the management team, contributing to the strategic development of the organisation.
• To undertake any other duties as may be deemed consistent with the requirements of the post.

Main:

• Provide a person centred, outreach service to adults referred to the service. This could be via face to face, telephone or other digital means
• To attend joint visits with the police to those who are do not wish to engage with a DA support service but require some level of safety intervention. To assess the risk the service user is in using the SafeLives DASH Risk Indicator Checklist pr equivalent
• To provide emotional and psychological support to the victim/survivor of DA.
• Carry out assessment and safety planning procedures with service users and deliver a service appropriate to the identified level of risk.
• Hold and manage a case load as agreed with the Service Manager
• Complete initial support and safety/risk assessments for all service users and ensure these are monitored and reviewed on each contact
• To keep accurate, factual and appropriate daily recordings and record these on the case management system in a timely and professional manner
• To work with the Volunteer and Training coordinator to recruit, train and onboard volunteers to develop service/project capacity
• To ensure standard and effectiveness of work with service users is consistent and of high quality
• Support the Service manager on reporting and delivery of Outcomes as highlighted in funders requirements.
• Liaise and work in conjunction with key agencies ensuring that multi-agency work is undertaken as part of the process involved in the assessment and delivery of services provided to adults.
• Access regular feedback from service users to ensure the continued improvement of services and support offered to children and young people by Safe in Salford.
• To deliver awareness raising sessions to the public on domestic abuse and its effects on families
• To plan and manage own workload working on own initiative, often in times of crisis
• To be aware of, implement and keep up to date with Child Protection/Safeguarding Procedures in accordance with TDAS, Safe in Salford and Salford City’s Child Protection/Safeguarding policies and procedures.
• To ensure regular health and safety procedures including risk assessments are completed where appropriate
• Work in partnership with adults, families, staff, statutory, voluntary and community organisations to promote the welfare and wellbeing of all adults and families supported by Safe in Salford.

Person Specification

Please download the recruitment pack below for more information.

How to Apply

To apply for this position it is essential that you have or are working towards the necessary qualifications outlined in the person specification. Due to the requirements of the role, we are requesting that male only applicants apply.

This post is subject to an enhanced DBS.

No CVs and No agencies please.

Please submit your application via this Google Form link: https://forms.gle/xAipdM4tM9nyDq1c6 

For further information please contact sophia.ibrahim@tdas.org.uk Tel: 0161 872 7368 

Equality, Diversity and Accessibility

TDAS is committed to fostering an inclusive, supportive and accessible workplace where everyone can thrive. We welcome applications from people of all backgrounds, identities and abilities, and we ensure a fair and transparent recruitment process. Applicants are welcome to submit their application in the format that works best for them; written form, video, or audio recording. As a recognised Disability Confident Employer, we are committed to inclusive recruitment practices and guarantee an interview to all applicants with a disability who meet the minimum essential criteria for the role. There may be occasions where we are required to specify the gender of a role due to the nature of the work, predominantly within our safe accommodation services. Where this applies, it will be made clear within the recruitment pack and will be in line with the Equality Act 2010.