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Support Line Domestic Abuse Advisor

Title: Support Line Domestic Abuse Advisor

Area: Community Service

Reporting to: Community Team Leader

All paid members of staff are accountable to the CEO, and ultimately the Trustees of TDAS

Place of work: Trafford

Hours of Work: 30 hours per week

Salary/scale: Starting: £21,064 (£25,979 FTE)

Benefits:

A generous package including 34 days holiday per year inclusive of bank holidays (FTE), extra holidays, for long service, Employee pension scheme with employer contribution (after 3 months of employment), Cycle2work Scheme, Life assurance benefit, 365 days a year Employee Assistance Programme

Closing Date: Monday 26th February 2024 at 9am

Date of Interview: Friday 1st March 2024

Start Date: April 2024

Contract Length: 12 months with potential to extend

 

Background

Trafford Domestic Abuse Services (TDAS) is a Quality accredited, registered charity offering support to individuals and families who are affected by domestic abuse since 1990. We support families who live/work in the Trafford area and also provide IDVA and Children and Young People (CYP) support services in Salford. We provide both intervention and prevention services and work in partnership with other voluntary organisations to support families across Greater Manchester.

 

TDAS Values

Innovative:              introduce new ideas, are creative and foreword thinking.

Collaborative:          work in partnership with key stakeholders to enable people to achieve a defined & common purpose

Openness:    create an open culture, provide transparent reporting, good fundraising and governance.

Person centred:       provide coordinated, personalized and enabling services to everyone

Empowering:           empower our service users to become stronger, more confident, being aware of their rights and privileges and live a more meaningful and fulfilling life.

Purpose of the role

To provide advice, support and information to adults contacting TDAS via telephone and online services.

You will work as part of a skilled, multi-disciplinary staff team and must be approachable and highly motivated in supporting and encouraging people experiencing domestic violence/abuse, using a trauma informed approach to make informed choices to determine their own future.

Application Criteria and Process

To apply for this position, it is essential that you have NNEB/NVQ level 3 or equivalent qualification in Domestic Abuse, Social Care or Education.

You must also have minimum of 12 months experience of working with adults in social care settings and knowledge and understanding of the effects of domestic abuse on adults, children, and young people. You must be able to assess risk, support plan and deliver services. It is essential that you have an up-to-date knowledge of Child Protection and Safeguarding.

Applicants with minimum qualifications and experience will only be considered.  Please do not send CVs, as they will not be processed.

No agencies please.

For further information please contact admin@tdas.org.uk Tel: 0161 872 7368            

An application pack is available to download from www.tdas.org.uk

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