Our Community Outreach service offers personalised support to individuals living in the community who are currently experiencing domestic abuse. Whether you’re still in the relationship, planning to leave, or rebuilding your life afterwards, we are here to walk alongside you with non-judgmental, practical support.

This service is open to people of all genders aged 16 and over living in Trafford. You do not need to have left the relationship to access support — we meet you where you are and work with you at your pace.

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What the Service Offers

Safety Planning & Risk Management

We help you assess your situation and put practical steps in place to increase your safety — whether that means staying where you are or preparing to leave.

Housing Advocacy & Resettlement

Advisors support you to access safe accommodation, navigate housing services, and plan for longer-term housing stability.

Financial Independence & Benefits Support

We assist with budgeting, benefits applications (such as Universal Credit), accessing grants or emergency funding, and reducing financial dependence on the perpetrator.

Recovery & Empowerment

Advisors offer a listening ear, encouragement, and space for emotional healing. We help build your confidence, explore your strengths and support your wellbeing.

Signposting & Partnership Working

Where needed, we can refer or connect you to:

  • Legal services (e.g. family law, protective orders)
  • Housing services
  • Mental health and counselling services
  • Children’s services or family support
  • Health, substance misuse or other community agencies

How support is delivered

Sessions are:

  • Flexible – available during the day in a location of your choice
  • Accessible – can be provided face-to-face, over the phone or via online video calls
  • Confidential – your safety and privacy are always our priority

We work with you in a way that’s trauma-informed, inclusive, and empowering — because we know that every journey is different.

How to access support

You can be referred by a professional (e.g. GP, housing officer, social worker) or you can contact us directly to discuss whether the service is right for you.

You don’t have to go through this alone – our team is here to help you feel safe, supported and heard.

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FAQs

What is community support?

Community support provides one to one support if you are experiencing abuse and living in the community, as opposed to in a refuge accommodation.

Do I need to leave my home to get support?

No. You can access support while staying in your home. We will work with you to stay safe.

Is the support confidential?

Yes. Our service is confidential and we will only share information if we are concerned about your safety or someone else’s.

Can someone refer me or do I have to contact you myself?

You can contact us directly or a professional can refer you with your consent.

What kind of support will I receive?

You will receive tailored support, including safety planning, practical advice and help accessing other services.

Call us

Call us: 0161 872 7368

Call us for support, help or advice on: 0161 872 7368

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